Case Manager

ACTION-Housing, Inc.•Pittsburgh, PA

38d•Hybrid

About The Position

As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care. JOB SUMMARY Position will work with both Rapid Re-Housing and Permanent Supportive Housing Program (as needed). MyPlace offers up to 24 months of Rapid Re-Housing for homeless youth and youth aging out of foster care. Permanent Supportive Housing works with homeless youth who have a dual diagnosis. Case Managers will engage in intensive case management services with their clients to help guide them to achieve self-sufficiency and permanent housing.

Requirements

Prior experience working with youth is required
Demonstrate the ability to connect meaningfully with young people from a wide range of backgrounds
Communicate clearly, respectfully, and effectively
Demonstrate a strong and consistent commitment to the goals and values of the program
Work collaboratively and contribute positively within a team environment
Approach challenges with perseverance and a solutions‑focused mindset
Adapt readily to changing needs, environments, and expectations
Maintain strong organizational habits and attention to detail
Exhibit empathy, compassion, and genuine care for others

Nice To Haves

Bachelor’s Degree in Social Services preferred

Responsibilities

Provide case management duties including school, employment, referrals
Maintaining a physically and emotionally safe environment
Meet with clients in their units, in the office, and out in the community several times a month
Developing and maintaining positive relationship with clients
Help to secure housing for program participants by visiting apartments throughout the Pittsburgh area and ensuring their cleanliness and safety
Completion of the HMIS assessment on new clients within program time frames and update assessments as client’s information changes
Develop, monitor, and revise client goal plans
Develop a discharge plan to include a two-month aftercare plan services for program graduates
Maintain and update all clients’ files per regulations under DHS regulations
Document activities of casework and interaction with clients through written case notes
Help in moving participants into their apartments
Teach and model independent living skills
Creating an inspiring team environment through open communication
Agencies Establish/maintain relationships with agencies in Allegheny County.
Establish/maintain relationships with other service providers as needed to discharge job responsibilities.
Reports Help prepare all reports as required by funding agencies.
Other duties as assigned.