Case Manager (Temporary, Weekend Shift)

Path of Life Ministries•Riverside, CA

3d•Onsite

About The Position

Path of Life Ministries (POLM) Case Managers work with shelter guests and/or people enrolled in POLM programs to assess their assets and needs and help them develop and monitor individual action plans, goals, tools, resources, and support systems that promote self-sufficiency. The Case Manager serves as an advocate, encourager, and resource, helping clients identify and address habits and ways of thinking that may contribute to dysfunction, poverty, instability, dependency, or homelessness. This is a temporary, full-time position in the Shelter department, based in Riverside. The schedule is Friday through Monday, 8:30 a.m. to 7:00 p.m., and may change based on business needs and operational requirements. The role reports to the Manager of Case Management and pays $23.00 per hour.

Requirements

Associate or Bachelor’s degree in Social Sciences, Social Work, Psychology, or a related field.
Working knowledge and practice of Motivational Interviewing, Trauma Informed Care, and the cognitive approach to providing social and development services.
Working knowledge of the hidden rules, motivating factors, and dynamics of social class and generational poverty in America.
Computer skills, including proficiency in Microsoft Office and Excel; Access proficiency is preferred.
Strong interpersonal skills to engage participants and resource providers.
Ability to work independently and effectively as a team player.
Strong written and verbal communication skills.
Ability to maintain and handle confidential information.
Self-motivation and ability to coordinate multiple projects and tasks simultaneously in a high-pressure environment.
Ability to work with diverse communities and exercise mature judgment.
Problem-solving and conflict-resolution skills.
Employment eligibility verification.
Successful completion of background screening.

Nice To Haves

Two years of experience in case management services.
Experience working with homeless and mentally ill populations.
Peer Support and/or WRAP certification.
Experience working with individuals who are chronically unemployed.
Proficiency in Microsoft Access.

Responsibilities

Maintain excellent client files.
Track documented progress and referrals.
Verify intake information is complete and accurate and ensure action plan activities follow program policies and grant guidelines.
Perform all client assessments.
Develop an Individual Action Plan with each client and monitor it weekly.
Encourage and assist clients with employment, permanent housing, medical and mental health concerns, mainstream benefit assistance, personal identification, counseling, referrals, workshops, life skills, legal aid, substance abuse issues, and other services that support self-sufficiency.
Support Program Directors.
Provide the Manager of Case Management and Shelter Manager with weekly reports on client progress and recommendations regarding continued program participation or exit.
Attend company case management and operations meetings, as well as relevant outside meetings when requested and/or approved.
Perform other duties as assigned.