Weekend shift manager

Senior Helpers of Blue Ridge•Charlottesville, VA

10d•Hybrid

About The Position

We are looking for two reliable, responsible, and tech-savvy Weekend Shift Managers to help oversee weekend operations, support our caregivers and clients, and step in to provide direct care when needed. This is a hybrid remote/on-call and caregiving position. Weekend Shift Managers will primarily handle incoming calls, assist with scheduling and coverage needs, and troubleshoot situations that arise throughout the weekend. When caregiver coverage cannot be found, you must be willing and able to go to a client’s home and provide care as needed. This position is ideal for someone who is dependable, organized, a strong problem-solver, and comfortable making decisions and handling unexpected situations independently.

Requirements

Reliable
Responsible
Tech-savvy
Dependable
Organized
Strong problem-solver
Comfortable making decisions and handling unexpected situations independently
Willing and able to go to a client’s home and provide care as needed
Willing to travel between the Charlottesville and Valley service areas

Responsibilities

Be available Friday evening through Monday morning
Remain reachable and responsive by phone throughout the weekend, including overnight hours on Friday, Saturday, and Sunday
Answer calls and provide support to caregivers and clients
Assist with finding coverage when a caregiver calls out or is unable to work
Be willing to personally cover client shifts when necessary
Develop a strong working knowledge of our clients, caregivers, schedules, and procedures
Be comfortable using scheduling, communication, and other technology required for the position
Be willing to travel between the Charlottesville and Valley service areas when coverage is needed; otherwise, weekend responsibilities can primarily be handled remotely
Be prepared to respond to both daytime and overnight situations
Communicate clearly with caregivers, clients, and management regarding weekend issues and changes