Temporary Breaking Barriers Case Manager

Brilliant Corners•Los Angeles, CA

11d•Hybrid

About The Position

The Temporary Case Manager will provide intensive case management services to a caseload of 20-30 program participants. The Case Manager will assist clients to reach their identified goals and connect clients to community resources and services. The Case Manager will work collaboratively with necessary collaborative partners including the housing department, property management and/or employment teams to ensure that clients reach the ultimate goal of self-sufficiency. The Case Manager plays a critical role in supporting clients to thrive through a client-centered and “whatever it takes” approach to services.

Requirements

At least 2 years of experience providing direct mental health and/or intensive case management services to vulnerable populations OR at least one year of experience and a Bachelor’s Degree in Social Work, Psychology, Sociology, or a related field
Experience working with individuals who have experienced homelessness
Experience working with individuals who have a mental illness, chronic health issue, and/or substance use disorder , or criminal justice system
Strong interpersonal and client engagement skills
Excellent verbal and written communication skills
Flexibility regarding scheduling and prioritizing of tasks
Willingness to travel and spend significant time in the field
Basic computer knowledge (MS Word and Excel required)
Familiarity with evidence-based interventions including Harm Reduction, Trauma Informed Care, Motivational Interviewing
Ability to work independently and utilize critical thinking skills in decision-making situations
Good organizational and record-keeping skills
Possession of a valid, clean California driver’s license and a personal insured vehicle are required

Responsibilities

Conduct assessments and re-assessments, including a comprehensive psychosocial assessment, in order to evaluate clients’ needs and strengths.
Develop and implement, in collaboration with clients, individualized case management services plans that ensure housing stability and identify short and long-term goals.
Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease signing, and ongoing housing retention.
Meet with clients frequently and regularly in the home, community, and office.
Accompany clients to appointments as needed.
Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients’ needs.
Provide crisis intervention and ensure that clients have access to the 24/7 case management crisis line.
Connect clients to a variety of community resources and services, including physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, employment services, etc.
Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
Collaborate and communicate with all collaborative partners on a regular basis.
Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services.
Participate in case conferences to review clients’ progress and address any challenges, with particular emphasis on case coordination and conferencing
Provide transportation assistance, including transportation via personal vehicle (depending on specific program & contractual obligations)
Maintain updated and accurate client files and documentation in Salesforce, CHAMP and BOX
Participate in case conferences, staff meetings, 1:1 supervision and other agency events as required