Case Manager- Rockaway Park and Roy Reuther Older Adult Centers

Jewish Association for Services for the Aged • New York, NY

6d • $0 - $25 • Onsite

About The Position

As a Case Manager, you will provide information, referrals, advocacy, and case assistance services to older adults participating in JASA’s Older Adult Centers in Queens. Through in-person interactions, you will help connect participants to critical resources and services that promote independence, stability, and overall well-being. This role involves working at both the Roy Reuther Older Adult Center and the Rockaway Park Older Adult Center, with a 35-hour work week spread across Monday to Friday.

Requirements

• Graduate of an accredited college or university with a B.S.W., B.A., or B.S. degree, or equivalent work experience.
• Strong oral, written, and record-keeping skills.
• Basic computer literacy and ability to learn and use program-specific software.
• Ability to communicate effectively in spoken and written English.
• Understanding and appreciation of diversity, including race, religion, ethnicity, sexual orientation, and individual values in serving clients and families.
• Availability to work evenings and/or weekends as required for emergency operations or City-funded initiatives.

Nice To Haves

• Prior group leadership experience preferred.
• Knowledge of Spanish, Russian, or Chinese dialects is a plus.

Responsibilities

• Provide information regarding health, welfare, educational, social, and recreational services available to older adults.
• Screen clients for eligibility for benefits and entitlements and assist with applications and advocacy efforts.
• Assist clients with accessing services such as transportation, home care, home-delivered meals, Medicare, Medicaid, emergency assistance, legal aid, housing resources, and healthcare services.
• Explain and interpret agency programs and available resources to participants.
• Inform supervisors of crisis situations or circumstances requiring additional guidance.
• Conduct community education workshops and support groups.
• Work closely with community organizations and service providers to meet client needs.
• Participate in training sessions and unit meetings.
• Complete required case records, reports, and statistics using secure electronic databases.
• Maintain accurate and timely documentation of services provided.
• Perform additional related duties and assignments as requested.
• Participate in Cooling Center Hours, Make-Up Days, or other emergency operations as required by City funders.
• Be available to work extended hours or weekends when necessary to support older adult center members.

Benefits

• Medical, Dental, and Vision plans
• Employee Wellness Programs, including fitness initiatives and mental health support
• Employee Assistance Program (EAP)
• 403(b) plan with employer contributions
• Pension Plan with employer contributions
• Ample Paid Time Off, including vacation, holidays, and floating holidays
• Opportunities for continuous learning and career advancement
• Employee recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level