The Case Manager coordinates and delivers appropriate services to the targeted program population. The role may participate in initial and ongoing client assessments and provides weekly or biweekly participant contact to support program retention, completion, and access to support services, including services related to employment and economic stability. Using assessment results, the Case Manager determines the core and supplemental curriculum to address in each Case Plan. The position requires familiarity with all curriculums and willingness to facilitate or co-facilitate classes when assigned. The Case Manager develops follow-up strategies for referrals outside the program and provides sustained support. The role uses client needs and motivational interviewing to determine referrals, charts goals, objectives, progress, and milestones—including employment and education plans—and provides follow-up support for job placement, retention, and advancement. The Case Manager updates referral sources about pertinent client progress, critical trends, barriers, solutions, and relationships with other organizations and communities. The position participates in monthly supervision, implements Saint Francis policies and directives, and follows applicable procedures, accreditation and licensure standards, and federal, state, and local rules and contractual terms. The Case Manager follows safety procedures, reports unusual incidents through appropriate channels, and ensures clients’ rights are protected. The position requires the ability to work evenings and Saturdays, work from home with reliable internet access, and have a valid driver’s license, acceptable driving record, and reliable transportation.
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Job Type
Part-time