Case Manager

Project Renewal•New York, NY

11d•Onsite

About The Position

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. Canopy House provides 171 emergency shelter beds for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, occupational therapy, mental health services and housing placement assistance. Canopy House is a unique facility in that it is co-located with a supportive housing program that occupies the top 15 floors of the building and offers a street facing Article 28 clinic on the first floor dedicated to providing primary and behavioral health care services.

Requirements

An Associate’s degree with one (1) year of experience working with homeless, mentally ill and/or chemically addicted individuals or other special needs populations.
A High School Diploma or GED equivalent with two (2) years of experience working with homeless, mentally ill and/or chemically addicted individuals or other special needs populations.
Bilingual or multilingual a plus

Nice To Haves

Team Player: Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively and efficiently as possible.
Communication: Excellent oral, writing, and listening skills are a must.
Organizational: The ability to work well within a highly pressurized, deadline environment, while meeting the short-term and long-term mandates of the program.
Interpersonal: An ability to interface with clients as well as all levels of staff.
Computer: Knowledge of case management software as well as proficiency in Microsoft Office Suite

Responsibilities

Conducts intake and assessments, makes necessary referrals for services, and completes/updates psycho-social assessments of clients
Provides case management services and assists clients in the creation of and adherence to their Independent Living Plans by identifying short and long-term objectives that can be achieved
Inputs all client information and updates in a timely fashion into the CARES system as well as the client’s physical chart
Works collaboratively with clients and other staff to identify and obtain financial entitlements, housing, and other concrete services
Maintains accurate and up-to-date written client documentation as required and in accordance with City/State oversight agency guidelines
Guides clients through individualized sessions on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols, and pursuing employment opportunities
Maintains liaison with representatives from community organizations
Provides escort services to clients’ appointments as needed
Attends and participates in the program meetings
Performs other duties as assigned by the Team Leader, Director of Social Services, and/or Program Director