Case Manager -Substance Abuse Treatment

Ada County • Boise, ID

3d • Onsite

About The Position

The Ada County Drug Court Program is a court-supervised, comprehensive diversion program designed to emphasize treatment and rehabilitation instead of incarceration. The Case Manager – Substance Abuse Treatment position provides professional case management services for court-involved participants, managing a caseload of assigned participants and monitoring compliance with court orders. Work includes assessing needs, creating a service plan, and subsequently referring participants to appropriate care coordination services, providing services monitoring, and advocating for the needs of participants.

Requirements

• Bachelor’s degree from an accredited university in Human Services or other related field
• A minimum of 2 years professional work experience and/or training
• Must possess case management and customer service skills
• Knowledge of human behavior and social environment
• Knowledge of substance use, biological, and social effects
• Ability to balance consistent program delivery while upholding client confidentiality policies and appropriate ethical boundaries with clients
• Knowledge of best practice treatment of chemical dependency, modern treatment services, and cognitive-behavioral programs
• Skill in working with resistant and manipulative treatment populations
• Skills in de-escalating confrontation situations
• Ability to maintain confidentiality
• Ability to communicate effectively verbally and in writing
• Ability to develop and maintain effective working relationships
• Must possess and maintain a valid driver’s license

Nice To Haves

• Knowledge of legal terminology and forms preferred

Responsibilities

• Interviews individuals, reviews records, and confers with other professionals to determine the needs of program participants.
• Develops an individualized service plan based on all evaluation and assessment procedures.
• In conjunction with the court treatment team, facilitates and assists participants with obtaining referrals or needed resources in the areas of housing, financial benefits, medical treatment, chemical dependency treatment, legal needs, and/or other basic needs.
• Maintains a working knowledge of community resources and the services provided.
• Completes daily appointments, enrolls clients into programs, and prepares necessary paper and software files.
• Creates short and long-term client goal plans; daily documenting of progress.
• Monitors community providers’ delivery of services to participants, the effectiveness of care, and the participants’ performance and progress.
• Provides written documentation related to Treatment Programs, monitoring, and testing.
• Writes court reports, affidavits, progress reports, and other court-related documents.
• Attends court proceedings and status conferences for participants.
• Reviews monthly or other periodic reports from treatment providers and takes appropriate remedial actions as necessary.
• Maintains individual records and all other required documentation in a timely, confidential and organized manner, in accordance with departmental policies and procedures.
• Audits and monitors files and data for accuracy to assure required supporting documentation is complete.
• Assists with billing of services provided.
• Occasional appointment attendance with patients to ensure services are received.
• Work with program counselors, coordinators, probation officers, and others as required.

Benefits

• Excellent medical, dental, and vision insurance
• Generous vacation and sick leave starting on day one
• 11 paid holidays annually
• Participation in one of the nation’s best state retirement systems, with 11.96% employer contribution
• 457(b) deferred compensation plan with up to 3% county match, plus a 401(k)
• Paid parental leave
• Life insurance
• Robust wellness programs
• Ongoing training opportunities and career pathing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level