Case Manager/Service Coordinator - North Presque Isle, ME
About The Position
Care Lync is seeking a Support Coordinator, also referred to as a Service Coordinator or Case Manager, to provide Support Coordination services to adults with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and older adults enrolled in the Department of Human Services Medicaid Waiver Program. The role helps participants navigate and secure services that support their housing, medical care, community engagement, and independence. The coordinator conducts person-centered assessments, develops and updates Individual Support Plans, advocates for participant choice, and coordinates care with medical professionals, behavioral specialists, families, and community resources. The role also monitors service quality and participant progress, maintains compliant and confidential documentation, and takes part in ongoing training. The work involves independent work and travel of up to 50% to meet participants in their homes and communities. Care Lync describes opportunities for professional development, mentorship, and advancement into supervisory or program management roles.
Requirements
- Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
- Strong organizational, communication, and advocacy skills.
- Ability to work independently and travel up to 50% to meet participants in their homes and communities.
- Valid driver’s license, auto insurance, and reliable transportation.
- Commitment to maintaining required certifications and state clearances.
Responsibilities
- Conduct person-centered assessments to identify participants’ needs, preferences, and life goals.
- Develop, implement, and regularly update Individual Support Plans (ISP).
- Provide participants with choice and advocacy to help them make informed decisions about providers and care options.
- Coordinate with medical professionals, behavioral specialists, family members, and community resources.
- Monitor and evaluate services to support participant safety, satisfaction, and progress toward independence.
- Support people with disabilities and older adults in accessing community resources.
- Maintain documentation, confidentiality, and compliance with program and ethical standards.
- Participate in ongoing training and professional development.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Ongoing training programs
- Structured training and ongoing mentorship
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
