Case Manager/Service Coordinator - South Presque Isle, ME

Care Lync•Presque Isle, ME
•$60,000

About The Position

Care Lync is seeking a Case Manager/Service Coordinator to provide Support Coordination, Service Coordination, and Case Management services to adults with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and members of the aging population enrolled in the Department of Human Services Medicaid Waiver Program. The role helps participants navigate and obtain services that support housing, medical care, community engagement, and independence. The coordinator conducts person-centered assessments, develops and updates Individual Support Plans, supports participant choice and advocacy, and coordinates services with professionals, families, and community resources. The role also monitors services, maintains documentation and confidentiality, and follows program and ethical standards. The position offers structured training, mentorship, ongoing professional development, and potential career advancement into supervisory or program management roles. The job involves working independently and traveling up to 50% to meet participants in their homes and communities. A valid driver's license, auto insurance, and reliable transportation are required.

Requirements

  • Bachelor's degree in social work, Psychology, Human Services, or a related field.
  • Strong organizational, communication, and advocacy skills.
  • Ability to work independently and travel up to 50% to meet participants in their homes and communities.
  • Valid driver's license, auto insurance, and reliable transportation.
  • Commitment to maintaining required certifications and state clearances.

Responsibilities

  • Conduct person-centered assessments to identify participants' needs, preferences, and life goals.
  • Develop, implement, and regularly update Individual Support Plans (ISP).
  • Help participants make informed decisions about providers and care options through choice and advocacy.
  • Coordinate with medical professionals, behavioral specialists, family members, and community resources.
  • Monitor and evaluate services for participants' safety, satisfaction, and progress toward independence.
  • Support individuals with disabilities and members of the aging population in accessing community resources.
  • Maintain documentation and confidentiality, and comply with program and ethical standards.
  • Participate in ongoing training and professional development.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid time off.
  • Ongoing training programs.
  • Structured training and ongoing mentorship.
  • Opportunities to advance into supervisory or program management roles.
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