Refugee Resettlement | Case Manager, SAS
About The Position
Catholic Charities is seeking dedicated individuals to join their family-friendly organization serving the Houston-Galveston area. They are committed to attracting and retaining top talent by investing in their employees. People of all faiths are welcome to help those in need. The Refugee Resettlement program focuses on creating a welcoming environment for government-approved refugees, aiding them in achieving self-sufficiency through cultural orientation, job development, and family reunification. The Case Manager I (SAS) Social Adjustment Services role involves recruiting eligible refugee clients for the SAS program, conducting intakes and assessments, and delivering high-quality case management services.
Requirements
- High School Diploma or GED
- One (1) year experience in an administrative setting or within refugee populations
- Valid Texas driver’s license
- Able to demonstrate organizational and planning skills
- Able to demonstrate success in dealing with various types of people
- Able to successfully document case notes
- Able to provide group and individual orientations for clients
- Able to handle confidential client information
- Intermediate proficiency in MS Office Suite
- Strong verbal and written communication skills
Responsibilities
- Assess client eligibility for Social Adjustment Services, complete intakes, and create individualized service plans.
- Provide services identified on service plan in a timely manner.
- Make necessary referrals within the agency and outside of the agency, as needed.
- Ensure that services are provided in accordance with LEP policy.
- Maintain client files, update case notes, and update calendar.
- Ensure that all client information and activities are tracked in Client Track as well as Refugee Management Solution.
- Perform other duties as assigned by Program Supervisor such as assisting with outreach, training volunteers and interns, assisting with airport pick-ups, assisting with projects, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
