Case Manager, Mental Health Professional Bilingual, HOPWA, Elgin, IL

ASSOCIATION FOR INDIVIDUAL DEVELOPMENT•Elgin, IL
•$26 - $26•Onsite

About The Position

The Case Manager Mental Health Professional (CM MHP) manages clients’ housing and helps ensure compliance with TCHIP/HOPWA program requirements. The role assists clients in finding and obtaining appropriate housing, maintaining leases, and developing and maintaining relationships with landlords. It also provides medical case management and behavioral health services as appropriate, working with agency and community behavioral health providers to support a client-centered approach. The CM MHP completes required service and housing documentation in accordance with state, agency, and program standards; obtains and maintains required trainings and certifications; and participates in ongoing meetings and committees with the HOPWA team and surrounding-area HOPWA teams. The position is based at Wildwood Trace in Elgin, Illinois, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. The employee may need to work at multiple locations and provide services in clients’ homes.

Requirements

  • Bachelor’s degree in human services or a related field.
  • Experience working in social services.
  • Bilingual ability, as indicated by the position title.
  • Valid driver’s license, use of a personal automobile, and the minimum liability insurance required by AID’s Personnel Policy.
  • Ability to drive a passenger vehicle and transport self and clients in an agency or personal vehicle.
  • Ability to provide services in clients’ homes and work at multiple locations as required.
  • Ability to navigate stairs; no lifting restrictions are stated.
  • Acquire and maintain First Aid, CPR, non-violent crisis intervention, CEU, and other relevant training or certifications.
  • Maintain IM+CANS certification.

Responsibilities

  • Work scheduled hours and be flexible to meet client and program needs as assigned by the Program Manager or Director.
  • Recognize emergency situations, take appropriate action, and contact the Manager and Director according to procedure.
  • Complete required paperwork correctly, including incident reports, petitions, and case notes.
  • Follow agency, state, and federal regulations, policies, and procedures.
  • Coordinate services and communication with AID staff and community professionals.
  • Maintain professional conduct and appropriate boundaries with clients, coworkers, and outside agencies.
  • Meet monthly minimum service-hour productivity standards (MRO).
  • Complete case-management, assessment, IM+CANS, consent, TCHIP/HOPWA, and residential paperwork promptly.
  • Complete and sign MRO documentation within 48 hours using Cx360 and complete Case Worthy documentation by the second of each month for the previous month.
  • Meet assigned clients regularly according to program and client needs, and submit daily activity logs.
  • Develop, review, and revise IM+CANS plans and complete corrections within the required timeframe.
  • Complete assessment tools and paperwork, including LOCUS, SAMA, consents, client rights, and privacy practices, according to program procedure.
  • Assist clients with activities of daily living, apartment maintenance, and training consistent with treatment goals.
  • Guide MHP and RSA staff in implementing IM+CANS goals and objectives.
  • Seek input from clients, families, guardians, and other staff to improve residential services.
  • Monitor and report on the safety of clients’ living arrangements.
  • Obtain and maintain required trainings, certifications, and other assigned training.
  • Assist clients with bill payment, budgeting, and banking according to program procedure.
  • Help clients complete TCHIP, IDPH, rent renewal, and other housing paperwork in a timely manner to maintain housing.
  • Oversee or manage client funds when necessary, including dual-signature accounts and AID representative-payee arrangements.
  • Obtain and maintain client benefits, including Social Security, Medicaid, and Link Card benefits.
  • Maintain client records according to agency procedures, including scanning required paperwork into Cx360.
  • Complete authorizations, reauthorizations, and spend-down paperwork in a timely manner.
  • Update Cx360 with corrections as needed and at least annually to ensure record accuracy.
  • Provide effective services that address individual client needs and respect client rights.
  • Attend monthly clinical supervision as required by DHS and monthly team meetings, contributing positively.

Benefits

  • 21 days of paid time off
  • 10 paid holidays
  • Paid training
  • Tuition reimbursement
  • Health insurance for employees working 30 or more hours per week
  • 401(k) with a 3.5% company contribution
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