Case Manager in Training

Morgan & Morgan•Raleigh, NC
•Onsite

About The Position

The Case Manager in Training works as a floater in the office, training and supporting several attorneys and case staff on rotation. The role prepares the employee for an eventual move into a Case Manager position. Compensation starts at $20 per hour. The position is on-site, allowing the employee to gain direct experience alongside the team and become immersed in the work. Morgan & Morgan is a personal injury law firm focused on protecting consumers. Its staff supports the firm’s work on behalf of people facing insurance companies, large corporations, or defective goods.

Requirements

  • High school diploma or GED.
  • 1–2 years of experience as an Administrative Assistant, Insurance Adjuster, or in a support role, preferably in a law firm or corporate legal department.
  • Strong organizational skills, with the ability to multitask, prioritize, and demonstrate attention to detail while maintaining a positive attitude.
  • Strong written and verbal communication skills, including presentation skills.
  • Willingness to learn and work with multiple employees within the organization.
  • Extensive expertise with computer programs, databases, and Microsoft Office Suite.
  • Typing speed of at least 35 words per minute.

Responsibilities

  • Shadow Case Managers.
  • Order medical records from providers.
  • Prepare comprehensive demands and assemble supporting materials for submission to carriers.
  • Investigate the nature and facts of cases.
  • Learn to negotiate deductions of outstanding medical balances with providers.
  • Prepare documents and correspondence necessary to reach a settlement in each case.
  • Perform other related duties as assigned to meet the needs of the business.
  • Train and support several attorneys and case staff on rotation.

Benefits

  • Medical insurance
  • Dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
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