Case Manager III - Mental Health Court

Broadway Office•Council Bluffs, IA

5d•Onsite

About The Position

Manages individuals involved in the Pottawatomie County Mental Health Court and screens potential clients who could be offered support through Mental Health Court. Provides trauma-informed case management and advocacy, helping clients understand the program and how to succeed in it. The position is based at the company’s physical work site and includes travel to meet clients and their supports, as well as attendance at community meetings and legal court proceedings. The schedule is 37.5 hours per week. Compensation is $19.74–$23.54 per hour, determined by total years of relevant experience.

Requirements

Bachelor’s degree in social work, psychology, sociology, counseling, human development, mental health care, education, criminal justice, or another related field.
At least 21 years of age.
Valid driver’s license and acceptable driving record.

Nice To Haves

Experience in case management.
Internships with the Department of Human Services or social service agencies.

Responsibilities

Provide trauma-informed case management and advocacy to clients.
Explain Mental Health Court, program expectations, and ways to succeed in the program.
Complete intake and orientation, mental health screenings, social histories, service delivery assessments, progress documentation, and discharge processes.
Write timely, accurate, and professional documentation for internal and legal use.
Collaborate with multidisciplinary teams, including county law enforcement and jail personnel, court judges, attorneys, corrections and probation staff, medical offices, clinicians, practitioners, and other providers.
Travel to meet with clients and their supports to conduct assessments and provide progress updates.
Attend community meetings and legal court proceedings, including providing court testimony when necessary.
Build positive working relationships with therapists, medication providers, justice system personnel, community providers, schools, and other professionals assigned to each case.
Maintain confidentiality and required records; compile data spreadsheets.
Develop realistic, achievable, goal-oriented care management plans focused on client needs and preferences.
Help clients address barriers using community resources and health-related information.
Complete and follow up on referrals for housing support, government assistance, and other needed supports.
Coordinate services, resources, and information with and on behalf of clients.
Provide guidance, support, and crisis intervention when indicated and appropriate.
Collaborate with program-area staff, volunteers, and other agency staff.
Maintain a courteous and caring attitude toward clients, volunteers, and agency visitors.
Maintain regular, prompt, consistent, and reliable attendance at the office.
Follow program and agency procedures, policies, and requirements.
Develop personal and program-related skills through internal and external training opportunities and printed, audio, or visual materials.
Create, maintain, and share a dynamic self-care plan as appropriate.
Build connections between the agency and the larger community to support fundraising and friend-raising efforts.
Perform other program-related duties as assigned.