Case Manager II - Traugott Terrace

Ccsww•Seattle, WA

13d•Onsite

About The Position

The Case Manager provides outreach, engagement, referral and linkage services to Matt Talbot Center clients and Traugott Terrace residents. The position balances responsibilities across multiple funding contracts, each with different eligibility requirements and caseload-tracking needs. The Case Manager carries a caseload and provides secondary support to people enrolled in long-term outpatient behavioral health treatment through Matt Talbot Center. Traugott Terrace is an alcohol- and drug-free, service-enriched housing program with 12 transitional housing units and 38 permanent housing units for low-income adults. It provides relapse-prevention case management to individuals actively involved in recovery programs, with an emphasis on dignity and community. The role is based on site in Seattle. The schedule is described as full-time, with the overview also seeking full-time and part-time clinicians and offering a flexible schedule.

Requirements

Bachelor's degree in social services or equivalent experience.
One year of direct-services experience with vulnerable populations.
Current Washington State Agency Affiliated Counselor Registration, or ability to obtain it within 60 days of hire.
Basic knowledge of working with co-occurring disorders.
Criminal history and background checks are required before employment.
Flexibility in service delivery, including creative intervention strategies and developing weekly schedules.
Ability to communicate adequately in writing and orally, including in interdisciplinary and culturally diverse settings with clients, staff, and regulatory agencies.
Ability to pay close attention to detail, prioritize workload and responsibilities, and remain flexible in a dynamic program.
Ability to work independently and as part of a team.
Computer skills and ability to learn and use the CCS client database and Electronic Health Record system.
Commitment to the CCS Mission Statement.
Current TB test or willingness to obtain one within 30 days of hire.

Nice To Haves

Substance Use Disorder Professional or Trainee Certification (formerly CDP/T).
Experience working with adults who have mental illnesses.
Experience with group facilitation.
Knowledge of landlord/tenant laws.
Knowledge and experience with motivational interviewing techniques and abstinence-based and harm-reduction treatment models.

Responsibilities

Assist with completing substance use disorder (SUD) and co-occurring disorder (COD) assessments for people seeking ongoing treatment.
Provide or facilitate therapeutic responses and interventions, including case management and skills training, to support individuals' recovery.
Plan interventions collaboratively with treatment teams using a non-judgmental, strengths-based approach.
Participate in clinical consultation, staffing, and supervision.
Facilitate support groups on topics such as activities of daily living, housing transitions, social skills, grief and loss, recovery, education, and health resources.
Provide ongoing intensive case management, including referrals, outreach and engagement, screening, connections to resources, and care coordination.
Provide advocacy-based information and referrals related to life skills, independent living, social skills, budgeting, employment and education, crisis intervention, and permanent housing searches.
Obtain and maintain insurance authorization to ensure treatment services are covered before delivery or continuation.
Coordinate and report service delivery to referring agencies as appropriate.
Coordinate services with mental health professionals in the partner Behavioral Health Unit to provide co-occurring treatment.
Follow clinical accountability policies and procedures, maintain current and complete clinical records, and participate in quality assurance reviews when assigned.
Coordinate care for mutual clients with partnered housing and shelter sites.
Provide or arrange necessary crisis response and stabilization services, responding promptly, effectively, and collaboratively.
Keep work schedules and client appointments reliably and dependably.
Deliver culturally competent services and work effectively in multicultural situations.
Support and uphold the mission, beliefs, and values of Catholic Community Services.
Perform other related duties as assigned.
Attend annual mandatory in-service and education programs and complete education required to maintain professional certification or licensure, if applicable.