Case Manager II - CHAMP
About The Position
Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief and non-recurring. The CalWORKs Housing Assistance Move-in Program (CHAMP), is a multi-agency partnership that includes the CalWORKs department at County of Santa Cruz and requires sensitivity to, and understanding of family-specific challenges necessary for this position. The CHAMP program is hiring for a Case Manager II, which is the journey level class and is expected to work with a minimum amount of supervision. Incumbents are required to use assessment, interviewing, and counseling skills to perform moderate to complex casework services.
Requirements
- A minimum of one year of experience performing social service casework services comparable to a Case Manager I at Housing Matters in an exceptional manner exceeding all standards and abilities
- A Bachelor's Degree from an accredited college with a major in social work, social welfare, human services, or one of the social or behavioral sciences.
- Possession of a valid California Class C Driver's License or must be able to provide suitable transportation which is approved by the organization may be required for certain positions.
- Thorough knowledge of: Social casework objectives, principles, methods, and caseload management and organization.
- Thorough knowledge of: Social and economic factors which influence individuals and/or households experiencing homelessness.
- Thorough knowledge of: Principles of human behavior and development and psychological defense mechanisms.
- Thorough knowledge of: Reactions to stress.
- Thorough knowledge of: Community health, welfare, social, and legal support systems, and other resources available to clients.
- Thorough knowledge of: Interviewing and record keeping techniques, including the documentation of all actions and contacts in case files.
Responsibilities
- Perform intake interviews, assessments, and assist participants in developing individual case plans.
- Facilitate participants’ pathway to permanent housing in coordination with housing navigators and other programs, agencies, and organizations.
- Provide ongoing case management including assessment, referrals, budget assistance, housing placement, and promoting housing stability with individuals as assigned.
- Engage in person-centered care, and provide options, information and choices that allow for stimulating change.
- Develop and maintain accurate written case records including intake, assessment, ongoing case plan, and progress notes.
- Meet all administrative requirements including recordkeeping, HMIS, staff meetings, etc.
- Maintain confidentiality and treat participants with dignity and respect at all times.
- Assist in overall administration of the program.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, 403b, and generous PTO plan.
- 6 Medical plans - 100% employee coverage on select plans
- Dental - 100% employee coverage
- Vision - 100% employee coverage
- Life insurance (UNUM) - 100% employee coverage
- Chiropractic and Acupuncture (for those who elect medical insurance) - 100% employee coverage
- 403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period
- Employee Assistance Program (EAP) and Travel Assistance
- PTO, 1 paid floating holiday, 9 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
