Case Manager I

Tarzana Treatment Centers, Inc•Palmdale, CA

22d•$28 - $31•Hybrid

About The Position

Seeking a full-time Case Manager to join our multidisciplinary team for CalAIM Enhanced Care Management. This program offers in-person case management and support services to Medi-Cal members with multiple chronic conditions. Duties include but are not limited to serving as the main point of contact and advocate for Enhanced Care Management for the Justice Involved (JI) enrolled members. This position involves connecting enrolled members to community resources, facilitating medical referrals, setting goals, addressing barriers, linking to health and support services, establishing benefits, providing transportation, managing crises, and conducting outreach within the community and TTC sites. The position also requires maintaining active engagement and interactions with program-enrolled members to ensure proper coordination of care.

Requirements

A minimum of 1 year experience in case management is required.
Background in working with individuals who have mental health conditions and substance use disorders.
Experience with in-home visits.
Experience with homeless encampments.
Experience with correctional facilities.
For AOD Programs: Enrollment in an academic Addiction Studies program and registration with CCAPP, CAADE, or CADTP.
1 year experience in a Behavioral Healthcare setting (HIV programs) and DVSS Certification for DV specific staff.
Valid driver’s license and insurance.
For AOD programs, registration or certification with a DHCS approved state level counselor certification agencies.

Nice To Haves

Flexible schedule that includes late evenings and weekends.
Either personal experience with the justice system or a proven history of working with individuals who are involved with the justice system.
Bilingual English/Spanish preferred.

Responsibilities

Serve as the main point of contact and advocate for Enhanced Care Management for Justice Involved (JI) enrolled members.
Connect enrolled members to community resources.
Facilitate medical referrals.
Set goals for members.
Address barriers to care and support.
Link members to health and support services.
Assist with establishing benefits.
Provide transportation assistance.
Manage crises.
Conduct outreach within the community and TTC sites.
Maintain active engagement and interactions with program-enrolled members to ensure proper coordination of care.
Conducts self in a professional manner in areas of dress, language, attitude and behavior.
Exhibits full knowledge and support of the philosophy and objectives of the Agency.
Fully understands and maintains policies regarding professional ethics.
Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC) that may be appropriate for the patient’s family members.
Attends in-services trainings and educational workshops.
Attends all required staff meetings.
Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc.
Works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed.
Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc.
Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals.
Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc.
Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues.
Provides regular, comprehensive progress note charting in patient’s Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities.
Performs other duties as assigned by Director and/or Administrator.