Case Manager I

St. Vincent De Paul Village•San Diego, CA

13d•$22 - $29•Hybrid

About The Position

At Father Joe’s Villages, we are committed to helping individuals experiencing homelessness achieve stable housing and long-term self-sufficiency. The Transitional Bridge Shelter provides short-term shelter and intensive supportive services focused on rapidly connecting individuals to permanent housing and stability. The Singles Team supports adults in a structured shelter setting through trauma-informed, person-centered case management, housing navigation, and coordinated services that advance our mission to end homelessness one life at a time. As a Case Manager I, you play a key role in supporting individuals experiencing homelessness as they work toward housing stability and long-term self-sufficiency. You build trusting, empathetic relationships and provide individualized case management that removes barriers and connects clients to essential resources. Working as part of a multidisciplinary team, you help clients navigate complex systems, engage in supportive services, and make steady progress toward securing and maintaining permanent housing. This is a great opportunity for someone early in their case management career who is compassionate, organized, and committed to making a direct impact in the lives of others.

Requirements

Bachelor’s degree in Social Work, Psychology, Sociology, Human Development, or a related field, or equivalent experience
Minimum one (1) year of experience working with underserved or vulnerable populations in a social services or related setting (internships, volunteer experience, or fieldwork welcome)
Skilled in trauma-informed care, motivational interviewing, and strengths-based case management
Knowledge of homelessness systems, housing interventions, eviction prevention, and crisis response strategies
Demonstrated ability to assess client needs and coordinate complex, multi-system service plans
Strong relationship-building skills with the ability to establish trust and maintain professional boundaries
Ability to remain composed and effective in high-demand, crisis, or emotionally complex situations
Strong organizational skills with the ability to manage multiple clients and priorities effectively
Knowledge of MS Office applications and case management systems, including HMIS
Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
Strong written communication skills with an emphasis on clear, accurate, and timely documentation
Regular travel between worksites and client locations
A valid driver’s license and ability to meet organizational driving standards

Nice To Haves

Experience working in shelter, housing programs, or human services settings strongly preferred

Responsibilities

Conduct intake interviews and holistic client assessments to identify needs, strengths, and appropriate service pathways
Develop, implement, and monitor individualized case plans focused on housing stability, financial readiness, and long-term self-sufficiency
Coordinate referrals and advocate for access to housing, benefits, employment supports, and community-based services
Support clients in accessing Social Security benefits, disability programs, public assistance, and other income supports
Encourage engagement in medical care, behavioral health services, substance use treatment, and other supportive interventions
Maintain consistent client engagement to support progress, adjust goals, and respond to emerging needs or crises
Provide ongoing case management support, including crisis intervention, service coordination, and participation in multidisciplinary case conferencing
Maintain accurate and timely documentation in HMIS and case management systems, including progress notes and case records