Case Manager I

St. Joseph Center•Los Angeles, CA

4d•$23 - $24•Hybrid

About The Position

The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established as well as adhering to the mission of St. Joseph Center.

Requirements

Must be highly motivated and a self-starter.
The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
Must have excellent organizational skills and the capability to work in a fast-paced environment.
Strong knowledge of homeless services and resources.
Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
Ability to work effectively under time constraints, prioritize work, multi-task, adapt to changing work demands, and problem-solve complex structural and systems issues.
Two years’ experience providing services to highly vulnerable populations.
Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services or a related field.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to use widely supported internet browsers.
Access to reliable transportation.
To and from the work site and to other appointments as needed.

Nice To Haves

A bilingual background is a plus.

Responsibilities

Provide housing location and problem-solving services.
Serve as the central point of contact for clients, as they navigate the transition from “person experiencing homelessness” to “tenant living within the community”.
Develop and maintain strong ties to the community, law enforcement, and other homeless service providers.
Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to enroll them in permanent housing-related programs.
Develop and implement a housing stability plan, in collaboration with the client, based on the psychosocial assessment.
Conduct face-to-face monthly updates to housing stability plan and home visits.
Assist clients with obtaining employment, and/or establishing benefits, and/or educational opportunities.
Utilize a harm reduction, client focused and strengths-based model.
Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation, and prevent relapse risks.
Build trust and rapport with individuals experiencing homelessness.
Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
Link clients to physical health, mental health, and other supportive services.
Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card).
Keep highly organized files for each client and enter appropriate data into the region’s Homeless Management Information System (HMIS).
Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.
Participate in case conferencing meetings and other community meetings.
Coordinate with other outreach teams in joint outreach efforts.