Case Manager I - Full Time; 2238-217-A
About The Position
Catholic Charities Brooklyn and Queens’ HomeBase Homelessness Prevention Programs support people at risk of entering a shelter because of rental arrears, overcrowding, or substandard housing, as well as people with a prior shelter history who receive aftercare services. Support may include case management, tenant/landlord mediation, advocacy and benefits assistance, short-term financial assistance, referrals, and workshops. Under the direction of the Supervisor, the Case Manager I provides professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services. These services include assessment, intake, crisis intervention, information and referral, short- and long-term case management, and financial assistance. The role includes assessing client and family needs, maintaining regular contact, documenting services, and following up on referrals.
Requirements
- Associate degree in social services or a related field and two years of experience in a social service setting or providing direct services to individuals or families; alternatively, a bachelor’s degree with no experience required.
- Ability to work flexible hours, including weekends and evenings, according to program needs.
- Ability to conduct home and field visits and travel throughout the five boroughs as needed.
- Frequently lift and/or move up to 10 pounds.
Nice To Haves
- Spanish bilingual skills.
Responsibilities
- Provide case management, assessment, and intake to determine participants’ eligibility for services.
- Respond to telephone and walk-in inquiries, conduct pre-screenings, and provide brief and full services.
- Provide or ensure regular visits and contact with each assigned case as needed.
- Establish and maintain case records, including progress notes, and ensure relevant information is entered into case files and databases.
- Assess the needs of the whole consumer or family, including basic needs such as food, clothing, and shelter.
- Follow up on referrals made on behalf of consumers or families and respond to referrals made to the individual or program.
- Conduct home and field visits and travel throughout the five boroughs as needed.
Benefits
- Generous vacation, personal, and sick days, plus annual paid holidays.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Retirement savings with agency match.
- Transit benefits.
- Flexible Spending Account.
- Life insurance.
- Public Loan Forgiveness Qualified Employer.
- Training series and additional voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
