Case Manager III - Full Time; 2238-247-A

Catholic Charities Brooklyn and Queens•New York, NY

4d•$38 - $43

About The Position

Catholic Charities Brooklyn and Queens’ HomeBase Homelessness Prevention Programs serve people at risk of entering shelter because of rental arrears, overcrowding, or substandard housing, as well as people with prior shelter histories who need aftercare services. The Case Manager III provides professional interventions to at-risk and homeless clients through comprehensive support services, including assessment, intake, crisis intervention, information and referral, short- and long-term case management, and financial assistance. The role also supervises bachelor-level interns.

Requirements

A master’s degree (MS/MA) in a social-service-related field is required.
Ability to work flexible hours, including weekends and evenings, according to program needs.
Ability to conduct home and field visits and travel throughout the five boroughs as needed.
Frequently lift and/or move up to 10 pounds.

Nice To Haves

Experience providing direct services to at-risk populations or individuals and families previously in shelter is preferred.
Spanish bilingual skills are a plus.

Responsibilities

Supervise bachelor-level interns.
Provide case management, assessments, and intake to determine participant eligibility, including responding to telephone and walk-in inquiries, conducting pre-screenings, and providing brief and aftercare services.
Provide advocacy, linkage, and escort services to help participants prevent homelessness.
Ensure assigned cases receive regular visits and contact as needed.
Establish and maintain case records, complete progress notes, and ensure relevant case information is entered into case files and corresponding databases.
Assess the needs of the whole consumer or family, including basic needs such as food, clothing, and shelter.
Follow up on referrals made on behalf of consumers or families and respond to referrals made to the case manager or program.