Case Manager - Housing Support

Community Teamwork•Lowell, MA

2d•Onsite

About The Position

Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. We are seeking a Housing Support Case Manager as part of CTI’s Youth Services team located at the Youth Opportunity Center in downtown Lowell. The Housing Support Case Manager will be responsible for case management for at risk and homeless youth between the ages of 14-25 and will provide advocacy, support, and community connection to assist clients and families to overcome barriers to self-sufficiency, working towards stable housing and well-being.

Requirements

High School diploma or equivalent education
2+ years of experience working with at risk youth
Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education
Minimum of one year assessment, advocacy and case management work in a Human Service field
Demonstrated knowledge of community resources available to low-income individuals and families
Excellent customer service, organizational, oral and written communication skills
Ability to manage multiple priorities and work in a fast-paced environment
Proficient computer skills required in basic computer software and data collection systems
Excellent crisis management skills
Ability to maintain accurate records and confidentiality of information
Excellent attention to detail
Valid Driver’s License

Nice To Haves

Bachelor’s Degree preferred, preferably in a Human Services related field.
Minimum 5+ years’ direct case management experience may substitute for degree
Bilingual skills (English/Spanish, English/Khmer, English/Portuguese)

Responsibilities

Assess for general housing needs with each participant
Formulation of housing and stabilization individualized service plans
Perform regular Youth Housing programming visits in the community
Work closely with individuals to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
May assist other Youth Services team members as needed, supporting programming and difficult or complex situations

Benefits

4 Weeks of Paid Time Off
Paid Sick Leave
12 paid holidays
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Critical Illness Insurance
Pet Insurance
Tuition Reimbursement
Career Advancement and Professional Development Opportunities
5% employer contribution to your 401(k) retirement account after 6 months of employment