Case Manager, Felony Alternatives to Incarceration
About The Position
The Center for Justice Innovation is seeking a Case Manager to work with defendants participating in the Manhattan Felony Alternative to Incarceration (ATI) Court. The ATI Court aims to provide a new response to individuals charged with felonies by connecting them to community-based social services. This court is the first of its kind, serving as an innovative model for other jurisdictions. The Case Manager will report to the Senior Social Worker and be part of a team providing case management services. Key responsibilities include making referrals to community-based services, offering comprehensive clinical case management, and monitoring participant compliance. A crucial aspect of the role involves close collaboration with various stakeholders, including judges, court staff, the Manhattan District Attorney’s Office, and New York City defense organizations. This court-based clinical work is demanding and requires navigating diverse stakeholder perspectives.
Requirements
- A Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting.
- Strong organizational and time management skills.
- Commitment to, and experience using, holistic and strengths-based approaches, meeting participants where they are, as well as the ability to work with people from diverse backgrounds in a culturally responsive manner.
- Strong writing and verbal communication skills.
- Knowledge of community-based resources throughout New York City.
Nice To Haves
- Experience working in a court or criminal justice setting strongly preferred.
- Experience working with drug/alcohol treatment, mental health, co-occurring disorders, and trauma-informed approaches strongly preferred.
- Bilingual (English-Spanish) preferred.
Responsibilities
- Provide comprehensive, clinically-informed case management services to a caseload of court-mandated ATI participants to help address issues such as substance use, mental health issues, trauma, domestic violence, housing and vocational needs, and other challenges in a participant’s life (e.g. new arrests, family court cases and other civil legal issues).
- Make appropriate community-based referrals for a variety of social service needs.
- Manage and monitor compliance with service mandates, including care coordination with providers.
- Provide written updates for court stakeholders for all court-involved participants.
- Participate in regular interdisciplinary case conferences with court stakeholders.
- Coordinate with court stakeholders on any non-compliance issues and assist clients in getting back into compliance, including re-engaging clients, arranging return on warrants, and implementing graduated responses to encourage future compliance.
- Attend court on calendar days, as needed, to help clients navigate court and collaborate with court staff and stakeholders.
- Collaborate and maintain strong relationships with key stakeholders, including the resource coordinator, prosecutors, defense attorneys, and other court and programmatic staff.
- Assist with scheduling and rescheduling participants for intakes, assessments, and programming with community-based partners.
- Request and review records, and otherwise assist with clinical assessments.
- Assist with data entry and ensure the accuracy of information in the electronic case management system, including entering case notes and assessment, case management, programming and case outcome data.
- Assist with toxicology testing and reporting, as needed.
- Provide crisis intervention and de-escalation, as needed.
- Provide voluntary referrals to community-based services, as needed.
- Assist the Felony ATI leadership with the development and implementation of new initiatives; including best clinical practices, and appropriate evidence-based interventions.
- Provide clinical services as described above to program participants on a voluntary basis post-mandate.
- Participate in clinical group supervision, staff meetings, and trainings, as scheduled.
- Attend evening community-based meetings and events, as needed.
- Assist with other programmatic and administrative tasks to support Manhattan Justice’s activities with the Felony ATI Court, as needed.
Benefits
- Comprehensive healthcare with a national network
- Free basic dental coverage
- Vision insurance
- Short-term and long-term disability
- Life insurance
- Flexible spending accounts including commuter FSA
- Talkspace and Ginger through healthcare plans
- 403(b) retirement plan with a two-to-one employer contribution up to 5%
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
