Case Manager / Clinical Intake Coordinator

The Home for Little WanderersBoston, MA

About The Position

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids. For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

Requirements

  • Masters degree in social work, mental health or related discipline plus independent licensure (LICSW, LMHC, LMFT) and 2+ years clinical leadership experience required
  • 5 years program specific clinical experience
  • Knowledge of children with complex psychiatric illnesses
  • Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

Responsibilities

  • Provide clinical supervision for staff and oversee the clinical aspects of the program’s operations.
  • Manage incoming referrals for programs and coordinate families in receiving in home therapy services
  • Oversee the intake and discharge process for the entire Safe at Home programs
  • Assign cases to staff and monitor the caseload level
  • Maintain records of all contact with waitlist referrals and provide detailed logs and reports to MCEs on a monthly basis
  • Ensure quality assurance standards are met with regard to triaging for medical necessity, referring families to appropriate levels of care within CBHI umbrella, monitor waitlist in alignment with CBHI standards and specifications
  • Participate in clinical conferences and administrative team meetings. Serve on agency committees as needed such as clinical forum group.
  • Participate in crisis prevention and intervention as needed
  • Provide program leadership in the absence of the program director
  • Provide rotating on call coverage
  • May be required to carry mobile device
  • Performs other duties as assigned

Benefits

  • Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
  • Health, Dental and Vision Insurance available
  • Extensive training to new staff
  • Tuition reimbursement of up to $2,400 per fiscal year
  • 403(b) Retirement Plan with employer match
  • Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
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