Intake Coordinator

Suncrest Hospice • Seven Hills, OH

4d • $23 - $26 • Onsite

About The Position

At Brighton/Suncrest Hospice, the goal is to change the expectation of hospice care by providing exceptional care and service to patients. This is achieved by allocating resources to increase staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. The company is a Community Health Accreditation Partner (CHAP) certified hospice. This role is for an individual committed to providing the highest quality of care to patients and their families.

Requirements

• Minimum of two years’ experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred
• Proficient with Microsoft applications including Word and Excel
• Strong time management and organization skills
• Strong ability to multi task and prioritize
• Excellent telephone and customer service skills
• Proficient with medical terminology

Responsibilities

• Answers telephone inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed
• Other duties as assigned by Director of Intake

Benefits

• Actual Work/Life Balance
• Competitive Pay: $22.92-$25.96
• Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree