Case Manager Assistant

Baystate Health • Springfield, MA

5d • Onsite

About The Position

Baystate Health, a nationally recognized leader in healthcare quality and safety, is searching for a Case Manager Assistant to join their inpatient Case Management Team. The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information. Collaborate with internal and external partners to address financial advocacy for the patient/organization. Audit Charts for Medicare requirements and communicate regulations effectively. Assist with follow-up appointments and telephone calls and other post acute/transitional planning care needs. Support coordination with representatives from insurance companies, accountable care organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies. Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need. We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

Requirements

• High School Diploma or GED
• Two years to five years prior experience in a health-related field.
• Basic knowledge of Medical Terminology.

Nice To Haves

• Associate degree preferred.
• Insurance/payer experience preferred.

Responsibilities

• Communicate and document accurate clinical and regulatory information.
• Collaborate with internal and external partners to address financial advocacy for the patient/organization.
• Audit Charts for Medicare requirements and communicate regulations effectively.
• Assist with follow-up appointments and telephone calls and other post acute/transitional planning care needs.
• Support coordination with representatives from insurance companies, accountable care organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies.

Benefits

• High-quality, low-cost medical, dental and vision and life insurance
• Generous PTO
• Continuing education support and reimbursement
• 403b retirement company match & annual company contribution based on years of service.
• Wellbeing programs that include but are not limited to mental, physical, and financial health.
• Pet, home, auto and personal insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED