Case Manager Assistant

PACS

3d•$30 - $35•Onsite

About The Position

Peninsula Post Acute is seeking a compassionate, organized, and dependable Case Manager Assistant to join their team. This is a full-time position that will provide administrative and coordination support to the Case Management team, helping to ensure residents and their families receive timely, compassionate, and effective support throughout their stay. The ideal candidate is highly organized, detail-oriented, professional, and comfortable communicating with residents, families, healthcare professionals, and interdisciplinary team members.

Requirements

Proficiency with computers and standard office applications
Ability to work effectively with residents, families, and interdisciplinary teams
Professional, compassionate, and team-oriented approach

Nice To Haves

Previous experience in healthcare, skilled nursing, rehabilitation, case management, social services, or a related field preferred
Strong organizational and communication skills
Excellent attention to detail and follow-through
Ability to manage multiple priorities in a fast-paced healthcare environment

Responsibilities

Assist the Case Manager with daily administrative and coordination tasks
Support communication with residents, families, healthcare providers, and other members of the care team
Assist with discharge planning and coordination of services
Help gather and maintain accurate documentation and records
Assist with referrals, appointments, transportation, and other post-discharge needs
Coordinate information between departments and outside healthcare providers
Follow up on outstanding items to help ensure timely completion
Maintain confidentiality and comply with HIPAA and facility policies
Provide compassionate and professional customer service to residents and families
Perform other duties as assigned to support the Case Management department