Case Management Support

Law Offices of Julian SandersAtlanta, GA

About The Position

This role provides essential support to case managers by handling administrative tasks related to filed insurance claims. Responsibilities include accurately filing claims, preparing and sending legal documentation, managing medical records, verifying account balances, maintaining client confidentiality, and communicating with various parties to ensure timely processing of cases in a fast-paced legal and medical environment.

Requirements

  • Experience in filing insurance claims accurately and efficiently.
  • Proficiency in preparing and sending Letters of Representation (LORs).
  • Skill in requesting, tracking, and maintaining medical records.
  • Ability to perform balance verifications and confirm payment information.
  • Experience in maintaining organized and confidential client records.
  • Strong communication skills for interacting with insurance carriers, medical providers, and clients.
  • Ability to assist case managers with administrative tasks.
  • Proven ability to prioritize multiple assignments and meet deadlines.
  • Experience working in a fast-paced legal and medical environment.

Responsibilities

  • Filed insurance claims accurately and efficiently while ensuring all required documentation was submitted.
  • Prepared and sent Letters of Representation (LORs) to insurance companies and other involved parties.
  • Requested, tracked, and maintained medical records from healthcare providers to support active case files.
  • Performed balance verifications by reviewing outstanding account balances and confirming payment information.
  • Maintained organized and confidential client records in compliance with company policies.
  • Communicated with insurance carriers, medical providers, and clients to obtain case updates and resolve outstanding issues.
  • Assisted case managers with administrative tasks to ensure timely processing of claims and client cases.
  • Prioritized multiple assignments while meeting deadlines in a fast-paced legal and medical environment.
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