Case Management Supervisor/Clinical Supervisor

Clarvida•Tucson, AZ

1d•Onsite

About The Position

Clarvida is seeking a Clinical Supervisor to provide leadership, clinical oversight, and operational support for behavioral health services in the Arizona region. The supervisor leads and develops clinical staff, promotes high-quality service delivery, ensures compliance with regulatory and contract requirements, and supports program operations. The role serves as a clinical resource for staff, provides crisis consultation, reviews documentation, facilitates clinical meetings, and oversees case assignments. It supports client-centered care, staff development, and positive outcomes for children, adults, and families. The position is based in Tucson, Arizona, and work takes place in office, community, and field-based settings. It requires travel throughout the service area as needed. The role is full-time and on-site/community-based, with an annual salary range of $55,000–$62,000. Applications are reviewed on a rolling basis until the position is filled.

Requirements

Master's degree in Counseling, Social Work, Psychology, Education, or a related behavioral health field; alternatively, a bachelor's degree in a related field and five years of behavioral health experience.
Previous supervisory or leadership experience.
Current Fingerprint Clearance Card, maintained throughout employment.
Current CPR and First Aid certification.
Current TB test.
Valid Arizona Driver's License, reliable transportation, and proof of automobile insurance.
If professionally licensed, maintain an active license in good standing throughout employment.
Strong leadership, supervision, and staff development skills.
Knowledge of behavioral health regulations, compliance standards, and best practices.
Ability to conduct assessments, crisis intervention, and therapeutic services.
Knowledge of DSM-5 diagnostic criteria and behavioral health treatment planning.
Ability to monitor staff productivity, quality measures, and performance objectives.
Strong problem-solving, conflict-resolution, and decision-making skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to collaborate with internal teams, external providers, referral sources, and community partners.
Ability to maintain professional boundaries and exercise sound clinical judgment.
Proficiency in Microsoft Office applications and electronic health record systems.
Ability to occasionally lift or move up to 25 pounds and communicate effectively in person, by telephone, and in writing.
Ability to travel throughout the service area and maintain access to reliable transportation.

Nice To Haves

Experience working within behavioral health services.
Behavioral health leadership experience.
Experience supervising multidisciplinary clinical teams.
Knowledge of Arizona RBHA systems, behavioral health funding structures, and community-based service delivery models.
Bilingual English/Spanish.
Experience providing crisis intervention and working with children, adolescents, adults, and families.
Experience using behavioral health documentation and case management software.

Responsibilities

Provide direct supervision, coaching, mentoring, and performance management for clinical staff.
Recruit, hire, train, develop, and retain qualified team members.
Facilitate individual and group supervision, treatment team meetings, and clinical consultations.
Review clinical documentation for accuracy, quality, regulatory compliance, and timely submission.
Assign cases and monitor clinical workloads to support effective service delivery.
Provide oversight and guidance for individual and family counseling; clinical assessments and evaluations; crisis stabilization and intervention; case management; client and family advocacy; community collaboration; Child and Family Team practices; and Adult Recovery Team services.
Ensure behavioral health services are accessible, effective, person-centered, and cost-efficient.
Investigate, mediate, and resolve concerns involving staff, clients, families, referral sources, and community partners.
Support staff development through training, coaching, and implementation of evidence-based and best-practice treatment approaches.
Monitor productivity, quality indicators, program performance metrics, and service outcomes.
Develop and deliver reports on quality assurance, program operations, productivity, and strategic initiatives.
Collaborate with Utilization Management, Quality Management, hospitals, residential providers, and community partners to support continuity of care and compliance with payer requirements.
Participate in leadership, management, clinical, and program meetings.
Support program development, quality improvement initiatives, and agency-wide projects.
Ensure adherence to organizational policies, licensing standards, accreditation requirements, and contractual obligations.
Maintain compliance with HIPAA, ethical, and professional standards.
Perform additional duties as assigned.
Travel throughout the service area as needed and operate a motor vehicle safely; may transport clients in accordance with agency policies.