Case Management Supervisor/Clinical Supervisor

Clarvida•Tucson, AZ

2d•$55,000 - $62,000•Onsite

About The Position

Clarvida is seeking a Clinical Supervisor to provide leadership, clinical oversight, and operational support for behavioral health services in the Arizona region. The role supervises and develops clinical staff, supports program operations, and ensures high-quality service delivery and compliance with regulatory, licensing, accreditation, and contract requirements. The supervisor serves as a clinical resource, provides crisis consultation, reviews documentation for quality and timeliness, facilitates clinical meetings, and oversees case assignments. The position promotes client-centered care, staff development, and positive outcomes for children, adults, and families. Work is performed in office, community, and field-based settings in Arizona. The role requires travel throughout the service area and may involve transporting clients in accordance with agency policies. Applicants must have a master's degree in a related behavioral health field, or a bachelor's degree in a related field and five years of behavioral health experience, as well as previous supervisory or leadership experience. Required credentials and conditions include a current Fingerprint Clearance Card, CPR and First Aid certification, a current TB test, and a valid Arizona driver's license, reliable transportation, and proof of automobile insurance. Any professional license must remain active and in good standing. This is a full-time, on-site position with an annual salary of $55,000–$62,000. Benefits for full-time employees include medical, dental, and vision insurance; paid vacation that increases with tenure; sick leave that rolls over annually; up to 10 paid holidays; DailyPay; an Employee Assistance Program; professional development and continuing education opportunities; and mileage reimbursement. All employees are offered a 401(k), pet insurance, the Perks @ Clarvida program, and licensure supervision opportunities where applicable. Benefits may vary by position, state, or county.

Requirements

Master's degree in Counseling, Social Work, Psychology, Education, or a related behavioral health field; alternatively, a bachelor's degree in a related field and five years of behavioral health experience.
Previous supervisory or leadership experience.
Current Fingerprint Clearance Card, maintained throughout employment.
Current CPR and First Aid certification.
Current TB test.
Valid Arizona Driver's License, reliable transportation, and proof of automobile insurance.
If professionally licensed, maintain an active license in good standing throughout employment.
Strong leadership, supervision, and staff development skills.
Knowledge of behavioral health regulations, compliance standards, and best practices.
Ability to conduct assessments, crisis intervention, and therapeutic services.
Knowledge of DSM-5 diagnostic criteria and behavioral health treatment planning.
Ability to monitor staff productivity, quality measures, and performance objectives.
Strong problem-solving, conflict-resolution, and decision-making skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to collaborate with internal teams, external providers, referral sources, and community partners.
Ability to maintain professional boundaries and exercise sound clinical judgment.
Proficiency in Microsoft Office applications and electronic health record systems.
Ability to occasionally lift or move up to 25 pounds, travel throughout the service area, operate a motor vehicle safely, and communicate effectively in person, by telephone, and in writing.

Nice To Haves

Experience working within behavioral health services.
Behavioral health leadership experience.
Experience supervising multidisciplinary clinical teams.
Knowledge of Arizona RBHA systems, behavioral health funding structures, and community-based service delivery models.
Bilingual English/Spanish skills.
Experience providing crisis intervention and working with children, adolescents, adults, and families.
Experience using behavioral health documentation and case management software.

Responsibilities

Provide direct supervision, coaching, mentoring, and performance management for clinical staff.
Recruit, hire, train, develop, and retain qualified team members.
Facilitate individual and group supervision, treatment team meetings, and clinical consultations.
Review clinical documentation for accuracy, quality, regulatory compliance, and timely submission.
Assign cases and monitor clinical workloads.
Provide oversight and guidance on individual and family counseling, clinical assessments and evaluations, crisis stabilization and intervention, case management, client and family advocacy, community collaboration, Child and Family Team practices, and Adult Recovery Team services.
Ensure behavioral health services are accessible, effective, person-centered, and cost-efficient.
Investigate, mediate, and resolve concerns involving staff, clients, families, referral sources, and community partners.
Support staff development through training, coaching, and implementation of evidence-based and best-practice treatment approaches.
Monitor productivity, quality indicators, program performance metrics, and service outcomes.
Develop and deliver reports on quality assurance, program operations, productivity, and strategic initiatives.
Collaborate with Utilization Management, Quality Management, hospitals, residential providers, and community partners to support continuity of care and payer compliance.
Participate in leadership, management, clinical, and program meetings.
Support program development, quality improvement initiatives, and agency-wide projects.
Ensure adherence to organizational policies, licensing standards, accreditation requirements, contractual obligations, HIPAA, and ethical and professional standards.
Perform additional duties as assigned.