Case Management Specialist (5519)

THE SALVATION ARMY•Columbus, GA

2d•Onsite

About The Position

This position is responsible for interviewing, accepting, and providing comprehensive, structured, and complex case management services for an assigned caseload of clients participating in an established life management program. The specialist will understand the uniqueness of the client's history to determine the most effective program plans, develop comprehensive program plans/goals, and evaluate client progress through mentoring and counseling sessions. The role also involves serving as an advocate for the client to acquire services that will enable them to functionally cope with their environment.

Requirements

Bachelor’s degree or greater from an accredited college or university in Social Work, Behavioral Science, or a related field.
Three years progressively responsible experience providing direct case management social services.
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Valid Driver’s License.

Responsibilities

Interviews applicants to determine eligibility for program enrollment based on established program guidelines and requirements.
Conducts needs assessments and obtains pertinent information.
Refers applicants to other agencies if not appropriate for the program.
Outsources clients to additional counseling resources if needed.
Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
Provides referrals for direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that aid in enhancing client's psychosocial well-being.
Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development.
Prepares accurate and up-to-date records documenting client progress.
Facilitates individual and group discussions to ensure client's attitudes and motivations are progressing.
Redirects negativity, promotes self-awareness, and provides appropriate encouragement.
Plans, coordinates, and/or facilitates life management, educational, etc. classes to assist clients in obtaining skills that will enable them to functionally cope with their environment.
Obtains speakers and workshop presenters as needed.