Case Management Specialist

Bridge Over Troubled WaterBoston, MA
$60,000 - $65,000

About The Position

The Case Management Specialist will provide case management support to youth residing in our Liberty & Brunson Houses. The Case Management Specialist will have demonstrated the ability to complete housing applications and obtain vital records/resources with young adults. Additionally, this position will provide individual and group work with youth teaching life skills such as budgeting/financial management, employment readiness and stress management curriculums, etc.

Requirements

  • Master’s degree in social work or related field is strongly preferred.
  • Proficient in Microsoft programs (excel, word, etc.) and utilizing electronic record systems.
  • Experience assisting individuals in obtaining housing.
  • Experience assisting people in getting IDs and vital records.
  • Experience facilitating skills-based groups (i.e., financial management, budgeting, life skills, etc.)
  • Experience using Motivational Interviewing and/or Collaborative Problem Solving
  • 2-4 years of clinical/case management experience with youth and young adult populations
  • Ability to develop and maintain professional working relationships with residents, team members, and supervisors.
  • Ability to work effectively with diverse populations and cultural groups.

Responsibilities

  • Meet with YYA to provide assistance in getting IDs and vital documents, referrals and general resources.
  • Complete CHAMPS Housing applications with youth as needed.
  • Complete Housing Navigator searches and housing applications with youth as needed.
  • Complete service plans with YYA.
  • Document all youth interactions in ETO, Bridge’s electronic records system.
  • Provide life skills groups to youth utilizing Bridge programs including financial management, building credit, establishing routines, managing stress, etc.
  • Provide residents with advocacy, referrals, and supportive counseling, as necessary.
  • Meet with residents from Liberty & Brunson House monthly for individual case management.
  • Complete the Millionaires Club Protocol with prospective residents interested in living at Liberty & Brunson House.
  • Track residents’ work, savings, and investments monthly.
  • Assist in planning monthly house meetings with Liberty & Brunson House Residents.
  • Follow all of Bridge’s policies and procedures.
  • Maintain program statistics and client records.
  • Document all interactions with YYA in ETO
  • Create individual service plans and YYA progress towards meeting their goals.
  • Complete HUD assessments as required.
  • Other duties as assigned.

Benefits

  • Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
  • Health, dental, and vision insurance
  • 401(K) with 3% matching of contributions after90 daysof employment
  • Employer-sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability, and life insurance
  • Ongoing job training, including four off-site half-day trainings each year
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