Case Management Specialist (5472)

SALVATION ARMY A GEORGIA CORP•Corpus Christi, TX

1d•Onsite

About The Position

This position is responsible for interviewing, accepting, and providing comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program. The specialist understands the uniqueness of each client’s history to determine the most effective program plans, develops comprehensive program plans/goals, and evaluates client's progress through mentoring and counseling sessions. The role also involves serving as an advocate for clients to acquire necessary services that will enable them to functionally cope with their environment, and ensuring constant compliance with funding requirements.

Requirements

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field
Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Valid State Driver's License
Ability to meet attendance requirements
Ability to read, write, and communicate the English language effectively
Ability to communicate clearly and effectively both orally and in writing
Ability to think clearly and quickly in order to maintain control of client caseload
Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized

Responsibilities

Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
Outsources clients to additional counseling resources if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
Prepares, completes and processes food, clothing and furniture vouchers for eligible clients; directs clients to Family Store or Food Pantry for assistance.
Locates and arranges temporary housing for eligible clients, contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
Assists clients in locating/securing affordable housing; works closely with client to transition in the new housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.
Refers clients to appropriate Corps programs or other agencies based on clients’ needs and in accordance with their program plan.
Prepares food bags/boxes according to the number of family members; packs food items in boxes and marks boxes accordingly to distribute to clients.
Receives, inspects and sorts donated food items according to the category and condition.
Prepares case presentations for the supervisor; prepares and presents cases directly to any Coalitions, funding bodies or Case Conferences as directed.
Performs recordkeeping duties to ensure that all expenditures are properly recorded and submitted to the bookkeeper and Social Services Manager as appropriate for submission to grantor.