Case Management Specialist (7329)

THE SALVATION ARMY•Shreveport, LA

11d•$16 - $16•Onsite

About The Position

This position is responsible for interviewing, accepting, and providing comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program. These programs include the Veteran’s Program, Rapid Re-Housing, Corps Salvage and Rehabilitation Center, Transitional Living Program, Pathway of Hope, and Domestic Violence Shelter.

Requirements

Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to communicate clearly and effectively both orally and in writing.
Ability to think clearly and quickly in order to maintain control of client caseload.
Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
Valid State Driver's License.

Nice To Haves

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Interviews applicants to determine eligibility for Pathway of Hope program enrollment based on established guidelines and requirements.
Conducts needs assessments, obtains pertinent information, and establishes program goals for eligible clients.
Refers applicants to other agencies if not appropriate for the program.
Establishes unique comprehensive long-term program goals (three months or more) for eligible clients, including those in Pathway of Hope, based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.
Explains goals to clients in an easily understood manner.
Consistently counsels clients on ways to modify or stop negative behaviors while in the program.
Prepares and maintains case records and logs on all Pathway of Hope assigned clients, ensuring accuracy and completeness.
Enters pertinent information into the established Homeless Management Information System (HMIS).
Outsources clients to additional counseling resources if needed.
Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
Plans, announces, and leads meetings with shelter residents as needed to correct procedural problems.
Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports.
Provides professional resources that assist in enhancing clients’ psychosocial well-being.