Case Management Resource Navigator

The Gathering Place•Denver, CO

2d•$27 - $30•Onsite

About The Position

The Resource Navigator is responsible for identifying needs of members and providing comprehensive care through referrals, resource navigation, financial assistance, and other steps towards achieving a member’s pathway to stability. This position works as a part of the Case Management Program on the Stability and Recovery Team to facilitate connections in the community and within the continuum of care at The Gathering Place. This position's duties are fully in-person and during site operating hours. You might be a great fit at TGP if you have a passion for and commitment to our mission, the services we provide, and for addressing the systemic barriers that our members face through a low barrier, trauma-informed approach.

Requirements

Motivated and self-driven
Ability to work autonomously or within a team
Organized, efficient, reliable, detail oriented
Excellent verbal and written communication skills; able to tailor communication to each audience
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc), or willingness to learn

Nice To Haves

Knowledge of homelessness, poverty, women and trans issues, substance misuse a plus

Responsibilities

Works directly with program participants onsite at TGP to provide strength-based and member-directed navigation support, housing connection, and stabilization services using culturally responsive and evidenced-based practices
Organizes and facilitates group information sessions
Develops relationships with program participants that are marked with dignity and respect, and that foster hope and empowerment
Is knowledgeable about other TGP programs and services and makes appropriate internal referrals and warm hand-offs
Makes connections, referrals, and outreach to external programs that promote housing, stability, and recovery
Is knowledgeable about and stays up to date on housing and rental supports, public benefits, recovery and other community resources; facilitates direct access to these resources
Achieves established programmatic goals and outcomes
Demonstrates respect, cultural competence, and knowledge of trauma informed care and low barrier practices in interactions with TGP members, staff, and collaborative partners
Helps to maintain a clean, trauma-informed environment for staff and members
Ensures completion of all program effort documentation and data entry as required, in a timely manner
Regularly participates in supervision and team meetings
Work is onsite and during operating hours
Proactively engage in de-escalation, crisis prevention, and crisis mitigation.
Other duties as assigned