Case Management Assistant

Encompass Health • Plano, TX

17h

About The Position

The Case Management Assistant is a pivotal role dedicated to streamlining workflow, facilitating communications, and enhancing the efficiency of the Case Management department. This role involves engaging with local community resources and contributing to a commitment to care that resonates with the needs and values of patients. The position plays a vital part in the orchestration of Case Management operations.

Requirements

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Nice To Haves

• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Benefits

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED