Case Management Assistant
MemorialCare•Fountain Valley, CA
•Onsite
About The Position
Under minimal supervision and in a professional and friendly manner, perform assigned job duties to the highest level of customer service and assistance to both internal and external customers of Memorial Care Medical Foundation.
Requirements
- Minimum 1-year experience with HMO’s/Managed Care with ability to read and interpret health plan benefit manuals, CPT and ICD information.
- Must have strong organizational skills, follow through and attention to details
- Effectively and clearly communicate (written and verbal) in English.
- High school graduate or equivalent.
Nice To Haves
- Prefer knowledge of medical terminology.
- Medical Assistant training and certificate preferred
Responsibilities
- Support and complete all required UM and CM functions as assigned and per department standards
- Follow and meet all turnaround times and document accordingly.
- Coordinate all care activities within scope of practice and as directed by Manager and associate unit staff.
- Schedule and confirm all patient appointments per standard work
- Record and maintain (all) logs as required by Health Plans.
- Ability to problem solve to logical conclusion and demonstrate initiative and responsibility.
- Be at work and be on time.
- Adhere to all company policies, procedures and directives.
- Prioritize and multitask
- Interact in a positive and professional manner.
Benefits
- high quality health insurance plan options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
