Case Management Assistant

Ascension•Milwaukee, WI

3d•Onsite

About The Position

This role provides various services supporting the case management process. The Case Management Assistant will obtain and record authorizations for ancillary services and denial reporting. They will facilitate, identify, and document all referrals, along with patient choice, to appropriate facilities or agencies. This position expedites discharges by transmitting appropriate documentation to providers for acceptance of patients and documents all interactions with payers, communicating status with appropriate staff. The assistant will also communicate status with case management staff and arrange for patient transfer, functioning as a key point of contact between case management staff, admissions, and payers.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Past or current experience in clinical or admin. assistant role
Ability to work within several different tech platforms
Ability to work within excel/word or google equivalent

Responsibilities

Provide various services supporting case management process.
Obtain and record authorizations for ancillary services and denial reporting.
Facilitate, identify and document all referrals, along with patient choice, to appropriate facilities or agencies.
Expedite discharges by transmitting appropriate documentation to providers for acceptance of patient.
Document all interactions with payers and communicate status with appropriate staff.
Communicate status with case management staff and arranges for patient transfer.
Function as a key point of contact between case management staff, admissions and payers.