Jefferson/Waukesha Case Coordinator

Community Action Coalition For South Central WI, Inc.•Waukesha, WI

About The Position

Community Action Coalition for South Central Wisconsin works to develop the economic and social capacities of individuals, families, and communities in Dane, Jefferson, and Waukesha Counties. The Case Coordinator develops relationships with participants, assesses their needs, and connects them to wraparound services. The role also develops intake and assessment processes and uses motivational interviewing and other communication techniques to coordinate client intake, assessment, and CAC programs and services across three counties. Coordinators build community connections so people in need can access CAC programs and services, track and lead program outcomes across their service area, and oversee associated reporting and outcomes. The ideal candidate respects individual dignity and is committed to social justice and equity.

Responsibilities

  • Develop relationships with participants to assess their needs and connect them to wraparound services.
  • Develop processes for client intake and assessment.
  • Use motivational interviewing and other communication techniques to conduct intake, assessment, and coordination of CAC programs and services across three counties.
  • Develop connections across communities so community members in need can connect with CAC programs and services.
  • Track and take the lead for program outcomes across the service area.
  • Oversee reporting and outcomes associated with assigned programs.
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