Case Coordinator
About The Position
Pyramid Healthcare provides behavioral healthcare services in addiction treatment, mental health recovery, and eating disorder treatment. Case Coordinators manage and coordinate care for clients and families in residential treatment. The role provides individual and family case management to support treatment engagement, facilitates educational and skill-development groups with the clinical team, and coordinates admission, aftercare and discharge planning with external providers. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m., with pay of $15.50–$17 per hour. Pyramid Healthcare describes potential career growth into roles such as Certified Peer Recovery Specialist, Counselor Assistant, Counselor, Counselor Lead, Clinical Supervisor, and Clinical Director.
Requirements
- High school diploma or equivalent.
- Align with and uphold Pyramid Healthcare’s CORE values: Integrity, Dedication, Collaboration, and Passion.
Nice To Haves
- One year of experience in a drug and alcohol or mental health setting.
- Driver’s license.
- CPR/BLS certification.
Responsibilities
- Coordinate client engagement by managing appointments, aftercare plans, schedules, and meetings in collaboration with the treatment team.
- Communicate professionally with referral sources and outside providers, assess needs, and document contacts from admission through treatment.
- Provide case coordination services, including arranging transportation and individual case coordination sessions.
- Assist with aftercare plan development, facilitate referrals, and address external provider needs.
- Support clinical services by assisting with group facilitation and promoting client engagement weekly.
- Collaborate with the treatment team and maintain professional communication with counselors and team members.
- Document client, family, and provider contacts in Carelogic according to program timelines.
- Work with the client navigation team on aftercare needs and provide onsite support for Enhanced Outpatient Sessions (EOS).
- Attend mandatory corporate and program training and participate in professional development opportunities.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Accounts
- Life insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition reimbursement
- Employee recognition programs
- Referral bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
