Case Coordinator, SafeSport

USA Volleyball • Irvine, CA

12d • Onsite

About The Position

USA Volleyball (USAV) is the national governing body for beach, indoor, sitting, snow, and para-beach volleyball in the United States with over 500,000 members, responsible for selecting the Olympic & Paralympic volleyball teams. USA Volleyball also supports a network of regional associations, youth and junior programs, national championships, coaching and officials training, grassroots development, and the SafeSport initiative. USAV is an equal opportunity employer committed to increasing the diversity of its community. We do not discriminate on the basis of race, color, national origin, gender, age, religion, gender identity or expression, disability, or sexual orientation in our programs and activities or our employment practices. The Case Coordinator, SafeSport is a regular full-time salaried position reporting to General Counsel. This position’s primary role is to support Regions and Staff regarding SafeSport cases to include receiving, reporting and tracking complaints of abuse and misconduct, ensuring compliance and auditing activities related to case tracking and events are communicated. This position is expected to communicate with Regions, Staff, and the U.S. Center for SafeSport on a regular and expedited basis regarding SafeSport cases. Minimal travel may be required. Extended hours are to be expected to include some nights, weekends and holidays. Essential is the commitment to demonstrate a sense of inclusion, safety, and collaborative behavior across the organization, supporting a culture of integrity, humility and consummate professionalism. The position works out of either the Irvine or Torrance CA office.

Requirements

• Minimum of two years working in the following disciplines: Social Services, Child Protective Services, Law Enforcement, Para legal, or other related field.
• Must be able to maintain confidentiality.
• Working experience providing customer service to diverse constituent groups.
• Possess excellent written, verbal and organizational skills with attention to detail.
• Proficient with Microsoft Office applications with emphasis on Excel.
• Bachelor degree in Legal Studies, Social Services, Law Enforcement, related degree or equivalent work experience.
• Must be able to successfully pass a USAV background screening (prior to hire date).
• Must successfully complete SafeSport training within two weeks of hire date. Training must be maintained throughout employment.

Nice To Haves

• Presentation skills are a plus.
• Working knowledge of the U.S. Center for SafeSport and USOPC athlete protection programs is a plus.

Responsibilities

• Serve as USA Volleyball’s primary liaison with the USOPC, U.S. Center for SafeSport Compliance and Investigations and Resolution departments and other NGB’s, in all matters related to athlete safety.
• Keep supervisor and management apprised of all important issues related to USA Volleyball’s athlete protection efforts.
• Serve as staff liaison to the RVAA SafeSport Working Group, providing information on current initiatives, requirements, and provide feedback on issues that affect the RVAA.
• Monitor and respond to the USAV General SafeSport Inbox.
• Be the initial and primary point of contact for all complaints and related questions related to abuse and misconduct.
• Receive and acknowledge all complaints in a timely manner that come through the USAV National SafeSport hotline and email.
• Provide communication, in a timely manner, to all relevant parties on progress and status of complaints as appropriate.
• Maintain records on all cases logging investigation information, activities and status of cases.
• Ensure that the case tracking system is maintained and current, and provide updates and status reports as appropriate to supervisor.
• Collaborate with the SafeSport Education and Training Coordinator on training opportunities and to helps disseminate information through USAV constituent groups.
• Assist on a region-by-region basis as requested.
• Other duties and projects as assigned.

Benefits

• Paid Time Off- Accrue 8 hours each pay period (up to a maximum of 17 days).
• Holidays- Up to 15.5 paid holidays per year
• 403B retirement plan- Employer match up to 8%
• Health Benefits (medical, dental, vision)- No monthly premiums are deducted for employee only health benefit. An opt-out rebate is provided for employees waiving USAV medical coverage should they already have coverage with a qualified group health plan.
• Medical wellness program - Earn up to $1000/year for completing health activities
• Paid Parental leave
• Employee Assistance Program (EAP)
• Employer-paid life and AD&D Insurance
• DEI, Social and Wellness Committees
• Discounts on sponsored vendor apparel (Mizuno)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level