Case Coordinator - EASE Grant
About The Position
Community Support Services (CSS) transforms lives and community by supporting veterans, ending homelessness, treating substance use, and preventing and intervening in community and domestic violence. As a department in Mecklenburg County’s Health and Human Services Agency, CSS maximizes community partnerships and collaborative opportunities to improve access to services and advocate for the needs of special populations. This is a limited grant-funded position through September 2027 as part of the EASE program. Enhancing wellness through Affirming Services and Education (EASE) is a program providing substance use and mental health treatment for clients in the LGBTQIA+ community, MSM (Men having Sex with Men) population, HIV individuals and those individuals at high-risk for HIV. The selected candidate will provide case management services and link clients to community resources and work with a team to assist clients in achieving mental, physical, and emotional mental health and wellness.
Requirements
- Minimum of two years in an applied setting such as substance use, mental health, developmental disabilities or other health conditions.
- Bachelor's degree in a human services related field.
- Requires a valid North Carolina or South Carolina Driver's License
- Requires County Driving Privileges
- Annual Motor Vehicle Record (MVR) check required
Nice To Haves
- Experience performing case management duties with at risk populations.
- Previous experience working with individuals 18-35 years of age, who identify with the LGBTQIA+ community and may be experiencing mental health and/or substance use issues.
Responsibilities
- Review cases and provide supporting documentation regarding clients receiving financial assistance
- Interview and screen potential clients; review mental health and/or substance abuse history; conduct case consultations with applicable individuals; coordinate discharge planning
- Evaluate consumers immediate circumstances, including environmental situations, availability of services/support and develop service plans
- Prepare a variety of reports and documents related to client services, progress, and/or other related consumer issues and ensure all documentation adheres to State policies and procedures
- Foster inter-agency collaborations and research additional services or programs available to clients
- Develop Individualized Service Plans to address concerns, needs and priorities
- Arrange, link and integrate services with families to meet needs
- Maintain compliance with procedural safeguards including client confidentiality and parental rights
- Enter and maintain progress notes and clinical services in computerized chart and conduct chart reviews
- Monitor client(s) progress on a regular basis via home/community visits, or phone contacts
- Assist clients in resolving concerns related to community resources, issues involving treatment or rehabilitation, and various living problems in home, work, or social environments; provides support as consumer copes with negative consequences of specific mental health issues
- May be required to staff shelters in the event of a disaster
Benefits
- Supportive, inclusive culture
- Technology to become the best version of you
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
