Case Analyst

YA Group

14h•Remote

About The Position

The Case Analyst supports expert-led projects by managing case workflows, coordinating resources, and maintaining accurate documentation throughout the case lifecycle. The role helps ensure smooth operations from case intake through completion and serves as a liaison between internal teams, external partners, and clients. This is a fully remote position for candidates residing in the United States within the Central Time Zone to support collaboration with team members and clients. The role is part of YA Group’s Accident Reconstruction & Biomechanics team, which applies scientific investigation, engineering principles, and advanced technology to determine how collisions occur and why. The team supports clients across insurance, legal, corporate, and transportation sectors.

Requirements

2+ years of experience in case management, project coordination, legal support, or a related professional services environment.
High school diploma or equivalent.
Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office and Salesforce, NetSuite, Egnyte, or similar case management and document management systems.
Self-motivated, with attention to detail and accuracy.
Must reside in the United States within the Central Time Zone.

Nice To Haves

Some college coursework or an associate degree.

Responsibilities

Assist experts in maintaining project workflow from case intake to completion.
Determine case eligibility and project scope.
Plan for case needs.
Create and monitor project schedules to manage deadlines.
Coordinate and monitor the receipt of records and the provision of services.
Initiate records requests and searches.
Disseminate information between experts and clients.
Track case progress.
Maintain project records by documenting events and completion status.
Work with experts to handle project issues as they arise.
Interact with parties inside and outside the organization.
Provide case status and information in response to requests, verbally and in writing.
Improve workflow by analyzing outcomes, monitoring variances, identifying trends, and recommending actions to management.
Enhance the organization's reputation by providing high-quality services to clients.
Perform additional duties as assigned.