Case Advocate College Aide

City of New York • New York, NY

1d • Onsite

About The Position

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. The Office of the Taxpayer Advocate is seeking a graduate or law student to serve as Case Advocate College Aide. This is a hands-on opportunity to work directly with practicing attorneys on real cases affecting NYC taxpayers, while gaining exposure to both individual case advocacy and systemic policy work. The Office handles case advocacy and systemic problem resolution involving NYC business and excise taxes, property taxes, rent freeze programs, deed theft, and other NYC tax matters, offering interns broad exposure to how tax policy plays out in practice. Under the supervision of the Taxpayer Advocate or the Attorney Advisor, the selected candidate’s duties and responsibilities will include, but not be limited to the following: Assisting Case Advocates in researching and investigating the facts of active cases. Researching policy issues and underlying systemic problems. Interview taxpayers to understand their tax situations, answer questions about notices, bills, and other correspondence, and help resolve inquiries.

Requirements

• Matriculation at an accredited college or graduate school.
• Employment is conditioned upon continuance as a student in a college or graduate school.
• Candidate must be able to commit at least one full day in the office each week, totaling approximately 14 hours per week if possible.

Nice To Haves

• Specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study (for Assignment Level II).
• Specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study (for Assignment Level III).

Responsibilities

• Assisting Case Advocates in researching and investigating the facts of active cases.
• Researching policy issues and underlying systemic problems.
• Interview taxpayers to understand their tax situations, answer questions about notices, bills, and other correspondence, and help resolve inquiries.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed