Case Advocate College Aide
About The Position
The Office of the Taxpayer Advocate at the NYC Department of Finance is seeking a graduate or law student to serve as a Case Advocate College Aide. This role offers a hands-on opportunity to work directly with practicing attorneys on real cases affecting NYC taxpayers. Interns will gain exposure to both individual case advocacy and systemic policy work. The office handles case advocacy and systemic problem resolution involving NYC business and excise taxes, property taxes, rent freeze programs, deed theft, and other NYC tax matters, providing broad exposure to how tax policy functions in practice.
Requirements
- Matriculation at an accredited college or graduate school.
- Employment is conditioned upon continuance as a student in a college or graduate school.
- Must be able to commit at least one full day in the office each week, totaling approximately 14 hours per week if possible.
Nice To Haves
- Specific course of study in information technology, computer science, management information systems, data processing, or closely related field (for Assignment Level II and III).
Responsibilities
- Assisting Case Advocates in researching and investigating the facts of active cases.
- Researching policy issues and underlying systemic problems.
- Interview taxpayers to understand their tax situations, answer questions about notices, bills, and other correspondence, and help resolve inquiries.
Benefits
- Inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce.
- Work environment that is free from discrimination and harassment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
