(USA) Carwash/Gas Attendant
About The Position
The Carwash/Gas Attendant serves Sam’s Club Members and customers at the gas station and car wash. The role explains Membership programs and benefits, supports Membership decisions and renewals, communicates credit card programs and application processes, and promotes Sam’s Club products and services. The attendant provides customer service, helps with purchasing decisions, merchandise location and customer concerns, and maintains a safe shopping environment. The position includes cleaning, organizing and maintaining the gas station and car wash areas; keeping pricing and signage accurate; handling claims and returns; organizing merchandise and supplies; identifying shrink and damage; and receiving and stocking supplies. The attendant operates cash registers and other area equipment, processes purchases using appropriate payment procedures, and maintains required paperwork, logs and documentation. Work is performed in accordance with company policies and procedures. Associates are expected to uphold the company’s values by respecting individuals, acting with integrity, serving customers and Members, and striving for excellence. This includes building trusting relationships, communicating positively, developing others, acting ethically, making informed decisions, learning, and supporting continuous improvement.
Requirements
- Must be 18 years of age or older.
Responsibilities
- Explain Membership types, programs and benefits to current and prospective Members; assist with account decisions, Membership levels and renewals.
- Communicate credit card program types and application processes and promote Sam’s Club products and services.
- Provide customer and Member service by acknowledging customers, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting products and services.
- Maintain a safe shopping and work environment.
- Clean and organize the car wash and gas station areas and ensure pricing signage is accurate.
- Maintain the gas station and car wash according to company policies and procedures, including handling claims and returns, organizing merchandise and supplies, identifying shrink and damage, and maintaining a safe work environment.
- Receive and stock merchandise and supplies from distribution centers and suppliers; organize and maintain the facility in accordance with company procedures.
- Use equipment appropriately and complete and retain required paperwork, logs and other documentation.
- Operate cash registers and related tools to process customer purchases according to procedures for different payment types and items sold.
- Operate and maintain gas station and car wash equipment and provide products and services to customers in accordance with company policies and procedures.
- Build trusting working relationships, communicate positively, and help develop and mentor other associates.
- Maintain and promote integrity, ethics and compliance; act with humility, honesty, fairness and transparency and hold oneself and others accountable.
- Put customers first, make decisions based on reliable information, and consider how one’s work affects the team and stakeholders.
- Learn, demonstrate resilience, drive continuous improvement, use new technologies and skills, and support others through change.
Benefits
- Medical, vision and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including tuition, books and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
