Cart Runner (Part-Time)

Festival Foods • Appleton, WI

7d • Onsite

About The Position

Festival Foods is seeking a part-time Cart Runner to help provide guests with exceptional service and a welcoming, safe shopping environment. The role involves gathering carts from the parking lot and surrounding areas in all weather conditions, providing prompt parcel pickup, and assisting guests with questions or concerns. Cart Runners communicate and cooperate with guests and associates, maintain Guest Services standards, and share guest requests with management while proactively resolving issues when possible. Other duties may be assigned, including supporting customer-service initiatives. Regular, timely attendance and notice when arranging coverage for occasional absences are expected.

The position requires standing for extended periods, walking in the store, bending, stooping, and regularly lifting or pushing up to 50 pounds. It also requires fine finger and broad manual dexterity and eye-hand-foot coordination to operate equipment. Work may take place in varied weather conditions, and schedules may include mornings, afternoons, evenings, weekends, and holidays. Reasonable accommodations may be made for associates with disabilities.

Requirements

• Communicate effectively with associates and customers.
• Read, count, and write accurately.
• Operate the equipment necessary to perform the job efficiently.
• Bag efficiently while maintaining product integrity.
• Stand in place for long periods and walk in the store.
• Bend, stoop, and regularly lift or push up to 50 pounds.
• Possess fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
• Work varied hours and days, including nights, weekends, and holidays as needed, and in all weather conditions.

Responsibilities

• Provide friendly, professional service to guests, including greeting them, answering questions, and addressing concerns.
• Communicate and cooperate effectively with guests and associates.
• Maintain Guest Services expectations and standards.
• Collect carts from the parking lot and surrounding areas and return them to the store in all weather conditions.
• Provide prompt parcel pickup service.
• Share guest requests with management and proactively resolve issues as they arise.
• Support other duties as assigned, including customer-service initiatives.
• Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.

Benefits

• 15% grocery discount for the associate and immediate household.
• Weekly pay for hourly associates.
• Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP) and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed