Cart Runner (Part-Time)

Festival Foods•Menasha, WI
•Onsite

About The Position

Festival Foods is a Wisconsin grocery company operating more than 40 full-service supermarkets across the state. The Cart Runner helps deliver exceptional guest service by assisting with parcel pickup, keeping shopping carts available, and contributing to a welcoming and safe shopping environment. The role requires friendly, professional interactions with guests and associates, and work outdoors in all weather conditions.

Requirements

  • Ability to communicate effectively with associates and customers.
  • Ability to read, count, and write accurately.
  • Ability to operate the equipment needed to perform the job.
  • Ability to bag efficiently while maintaining product integrity.
  • Ability to stand for long periods, walk in the store, bend, stoop, and regularly lift or push up to 50 pounds.
  • Fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed, and in all weather conditions.

Responsibilities

  • Provide friendly, professional service to guests, including greeting them, answering questions, addressing concerns, and helping with requests.
  • Communicate courteously and cooperatively with guests and associates.
  • Maintain Guest Services expectations and standards.
  • Collect shopping carts from the parking lot and surrounding areas and return them to the store in all weather conditions.
  • Provide prompt parcel pickup service.
  • Share guest requests with management and proactively resolve issues as they arise.
  • Support customer service initiatives and perform other duties as assigned.
  • Attend work regularly and on time according to the schedule, and provide adequate notice to find a replacement for occasional absences.

Benefits

  • 15% discount on grocery purchases for the associate and their immediate household.
  • Weekly pay for hourly associates.
  • Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches offering confidential support.
  • 401(k) plan with an annual discretionary company match.
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