Cart Runner (Part-Time)

Festival Foods•Madison, WI

1d•Onsite

About The Position

Festival Foods is hiring a part-time Cart Runner in Madison, Wisconsin. The role supports a welcoming and safe shopping environment by providing guest service, collecting shopping carts, and performing parcel pick-up. The position requires early-afternoon availability, including 12 p.m. to 6 p.m. Associates may work varied hours and days, including mornings, afternoons, evenings, weekends, and holidays, as needed and in all weather conditions. The Cart Runner is expected to communicate courteously with guests and associates, uphold Guest Services standards, and share guest requests with management while proactively addressing concerns. Regular, timely attendance is required. The role involves standing for long periods, walking in the store, bending, stooping, and regularly lifting or pushing up to 50 pounds. Reasonable accommodations may be made for associates with disabilities.

Requirements

Ability to communicate effectively with associates and customers.
Ability to read, count, and write accurately.
Proficiency in operating necessary equipment.
Ability to bag efficiently while maintaining product integrity.
Ability to stand in place for long periods and walk in the store.
Ability to bend, stoop, and regularly lift or push up to 50 pounds.
Fine-finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
Ability to work varied hours and days, including nights, weekends, and holidays, as needed and in all weather conditions.
Early-afternoon availability, including 12 p.m. to 6 p.m.
Regular, timely attendance in compliance with the work schedule.

Responsibilities

Provide friendly, professional service to guests, including greeting them, answering questions, and addressing concerns.
Communicate courteously and cooperatively with guests and associates.
Maintain Guest Services expectations and standards.
Collect shopping carts from the parking lot and surrounding areas and return them to the store in all weather conditions.
Provide prompt parcel pick-up service.
Share guest requests with management and proactively resolve issues as they arise.
Perform other assigned duties, including supporting customer-service initiatives.
Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.

Benefits

15% grocery discount for the associate and immediate household.
Weekly pay for hourly associates.
Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance eligibility for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
401(k) plan with an annual discretionary company match.