Cart Attendant

City of Amarillo

21d•Onsite

About The Position

The Cart Attendant works with the Superintendent and Assistant Professionals in outside golf operations to support smooth customer transitions and provide excellent service. The role focuses on customer assistance, golf cart cleanliness and staging, range maintenance, and keeping work and storage areas clean. The attendant must be attentive, presentable, courteous, and willing to assist with day-to-day pro shop operations and other duties assigned by a supervisor. The position requires a valid driver’s license and a minimum age of 16. Scheduling availability must be flexible, including days, nights, weekends, and holidays; additional hours beyond the scheduled hours may be required when necessary. Starting pay is $9.00 per hour. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. The role involves physical activity and work in outdoor conditions, including occasional wet or humid conditions and extreme cold or heat. The work environment may be moderately to very loud.

Requirements

Must be at least 16 years of age and have a valid driver’s license.
Must be flexible to meet varying scheduling needs, including days, nights, weekends, and holidays; additional hours may be required when necessary.
Reliable attendance and proven dependability.
Excellent customer service skills; friendly and personable demeanor.
Ability to work well with others as a team member.
Ability to present a positive, professional image and provide friendly, courteous, prompt customer service.
Strong interpersonal, written, and oral communication skills, including the ability to interpret and follow instructions and solve problems.

Nice To Haves

General knowledge of golf.

Responsibilities

Interact with customers politely and cordially, offering assistance to support quality service and an enjoyable golfing experience.
Keep informed about the calendar of events and changes relating to golf events.
Be aware of and administer city policies and procedures.
Help maintain the driving range, including picking up golf balls safely, collecting range baskets, washing range balls, and moving range ropes.
Drive golf carts to the staging area, arrange them neatly, return them to storage after play, account for numbered carts, inspect their condition and cleanliness, and report damage.
Clean golf carts and balls as needed, removing debris and garbage and wiping up spills or stains.
Assist with general pro shop housekeeping, including sweeping, cleaning, laundry, and trash removal.
Assist pro shop staff with miscellaneous duties as required.
Assist with cart maintenance, including repairing flat tires, airing tires, and maintaining battery water levels.
Keep work areas, the cart barn, and cart storage areas clean and orderly, including removing trash and sweeping.
Maintain a presentable, well-groomed appearance and wear appropriate attire.
Refer major problems or complaints to the Superintendent or supervisor.
Track and report supplies needed for day-to-day operations.
Perform work according to established policies and procedures and carry out other duties assigned by the supervisor.